double clasp bracelet

custom orders, made-to-order and pre-orders are FINAL sale and CANNOT be returned or exchanged. please contact sales@elarae.com with any questions prior to ordering.

Items purchased with a promotional code are FINALsale and CANNOTbe returned or exchanged.

sale items are FINAL sale and CANNOT be returned or exchanged.

merchandise must be returned or exchanged within 10 days of the post marked date of delivery.

merchandise must not be worn or altered.

merchandise must have all tags attached and be returned in original packaging.

ela rae provides complimentary FEDEX Express 2-Day Shipping to united states residents (excluding Hawaii, Alaska, and Puerto Rico)

SIGNATURE REQUIREMENTS:

please note: all orders over $200.00 USD will be shipped with a required signature. if you wish to opt out of the required signature please make a note at checkout. please be aware that ela rae is not responsible for packages once they ship if the recipient chooses to waive the required signature.

PROCESSING TIMES:

all orders are processed and shipped Monday, Wednesday & Friday from 11 a.m. - 3 p.m.

please allow 2-4 business days for your order to be processed and shipped.

PRE-ORDERS:

orders containing a pre-order item will ship once the order is made in entirety. If you would like the order to ship as the pieces become ready please make a note at checkout or make two separate orders.

NYC MESSENGER SERVICE:

ela rae offers messenger service within manhattan (lower manhattan up to 96th Street) for a flat fee of $20 USD. Orders placed before 2:30 PM EST on business days can be dispatched the same day. Orders placed after 2:30 PM EST will be dispatched the following business day.

INTERNATIONAL SHIPPING:

ela rae offers international USPS priority mail shipping for a flat rate of $45 USD.

ela rae is not responsible for duties and taxes incurred with international deliveries.