ela rae shipping may be delayed due to COVID-19. Shipments will go out 2-4 business days following your order - the studio is open Monday, Wednesday & Friday. Thank you for your support and patience in this matter.
ela rae provides complimentary FEDEX Express 2-Day Shipping to united states residents (excluding Hawaii, Alaska, and Puerto Rico)
please note: all orders over $200.00 USD will be shipped with a required signature. if you wish to opt out of the required signature please make a note at checkout. please be aware that ela rae is not responsible for packages once they ship if the recipient chooses to waive the required signature.
all orders are processed and shipped Monday, Wednesday & Friday from 11 a.m. - 3 p.m.
please allow 2-4 business days for your order to be processed and shipped.
orders containing a pre-order item will ship once the order is made in entirety. If you would like the order to ship as the pieces become ready please make a note at checkout or make two separate orders.
NYC MESSENGER SERVICE:
ela rae offers messenger service within manhattan (lower manhattan up to 96th Street) for a flat fee of $20 USD. Orders placed before 2:30 PM EST on business days can be dispatched the same day. Orders placed after 2:30 PM EST will be dispatched the following business day.
ela rae offers international USPS priority mail shipping for a flat rate of $45 USD.
ela rae is not responsible for duties and taxes incurred with international deliveries.