Shipping

ela rae provides complimentary  FEDEX Express 2-Day Shipping to united states residents (excluding Hawaii, Alaska, and Puerto Rico). This service only delivers business days. Orders placed before 2pm on a Thursday will not be delivered until the following Monday.

PROCESSING TIMES:

please allow 2-3 business days for your order to be processed and shipped due to the high order volume we are receiving at this time.

SIGNATURE REQUIREMENTS:

please note: all orders over $200.00 USD will be shipped with a required signature. if you wish to opt out of the required signature please make a note at checkout. please be aware that ela rae is not responsible for packages once they ship if the recipient chooses to waive the required signature.

PRE-ORDERS & MADE TO ORDER:

orders containing a pre-order item will ship once the order is made in entirety. If you would like the order to ship as the pieces become ready please make a note at checkout or make two separate orders.

NYC MESSENGER SERVICE:

ela rae offers messenger service within manhattan (lower manhattan up to 96th Street) for a flat fee of $20 USD. Orders placed before 2:30 PM EST on business days can be dispatched the same day. Orders placed after 2:30 PM EST will be dispatched the following business day.

INTERNATIONAL SHIPPING:

ela rae offers international USPS priority mail shipping for a flat rate of $45 USD.

ela rae is not responsible for duties and taxes incurred with international deliveries.